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1. |
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Handbook of Services Marketing and Management
Teresa A Swartz
Häftad. SAGE Publications, Inc, USA, 2000.
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2. |
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Advances in Services Marketing and Management
Teresa A Swartz, David E Bowen, Stephen W Brown
Inbunden. JAI Press Inc., USA, 1996.
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3. |
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Advances in Services Marketing and Management
David E Bowen, Dawn Iacobucci, Teresa A Swartz
Inbunden. JAI Press Inc., USA, 1997.
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4. |
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Advances in Services Marketing and Management
Teresa A Swartz, David A Bowen, Stephen W Brown
Inbunden. JAI Press Inc., USA, 1998.
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5. |
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Advances in Services Marketing and Management
Teresa A Swartz, David A Bowen, Stephen W Brown
Inbunden. JAI Press Inc., USA, 1995.
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